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TERMS OF SERVICE

Last Updated: April 25, 2025

INTRODUCTION

Welcome to Askiyo, a service provided by Coytus Lifestyle Pvt Ltd, a company incorporated under the laws of India and has its registered office at Hyderabad, Telangana, India  ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Askiyo platform (with domain and subdomains of askiyo.com only) (“Platform”), including any associated mobile applications and websites (collectively, the "Service").

These Terms shall constitute a binding contract between the Company and you and when you download or use the Platform. By accessing the platform, you hereby undertake: (a) that you have read, understood and accepted these Terms and acknowledge that together with the Privacy Policy, these Terms constitute entire rights, obligations and remedies in respect of your use of the Platform; and (b) give your unconditional consent to any other notice, disclaimer, policy, or term of use, by whatever name called, which may apply to the use of the Platform from time to time.



Please read these Terms carefully before using the Service. [By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.] If you disagree with any part of the Terms, you may not access the Service.

1. DEFINITIONS AND APPLICABILITY

For the purposes of these Terms:

"Account" refers to a unique user account created for access to and use of the Service.

"Content" refers to any information, text, graphics, photos, videos, audio, data, or other materials that are uploaded, transmitted, posted, generated, provided, or otherwise made available through the Service.

"Meeting Data" refers to any data or information captured, transcribed, analyzed, or generated from meetings, conversations, or similar interactions processed through the Service.

"Personal Information" refers to any information that identifies or can be used to identify an individual, either alone or in combination with other information.

"Subscription" refers to the purchased access to the Service according to the selected plan.

"User" refers to any individual who accesses or uses the Service, including you and your authorized users.

"You" refers to the individual accessing or using the Service, or the company, other legal entity, or organization on behalf of which such individual is accessing or using the Service, as applicable.

These Terms may be amended at any time by the Company. All such amendments shall be binding on You upon the amended Terms being made available on the Platform. If You do not agree with any specific modification, Your sole and exclusive remedy is to terminate Your use of the Platform with no liability to the Company. Notwithstanding the foregoing, if You have availed any of the Services as detailed in these Terms, the Terms including the modified terms shall continue to apply to the extent of and in relation to the Services availed.

Although the Company may attempt to notify You when major changes are made to these Terms, it shall be solely Your responsibility to read and understand the most up-to-date version of the Terms on the Platform. Nothing in these Terms shall be deemed to confer any third-party rights or benefits.

2. ELIGIBILITY AND ACCOUNT CREATION

2.1 Eligibility

To use the Service, you must be a legal entity duly incorporated or registered under the applicable laws of your jurisdiction. The individual accepting these terms on behalf of your organization must be authorized to bind the organization to these terms. By using the Service, you represent and warrant that your organization meets all eligibility requirements and that the individual accepting these Terms has the authority to do so.

2.2 Account Registration

To access certain features of the Service, you must register for an account. When registering, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. This information may include, but is not limited to, your legal name, registration details, business address, authorized contact person(s), corporate email address(es), and any other information necessary for the provision of the Service and compliance with applicable laws.

2.3 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2.4 Account Types

We may offer different types of accounts with different features and functionalities. The specific features and functionalities available to you will depend on the type of account you register for or the Subscription you purchase.

3. SUBSCRIPTIONS AND BILLING

3.1 Subscription Plans

We offer various subscription plans for the Service. The features, functionalities, and limitations of each subscription plan will be described on our website or within the Service.

3.2 Billing and Payment

3.2.1 Billing Cycle

The Service is billed on an annual subscription basis.

3.2.2 Payment Methods

Payment for the Service must be made by valid credit card, debit card, or other payment methods accepted by us. You authorize us to charge your chosen payment method for the subscription fees associated with your selected plan. Depending on the country, we might be extending the Wire Transfer method of payment.

3.2.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the end of the current billing period. By subscribing to the Service, you authorize us to charge your payment method for subsequent billing cycles at the then-current rates. We will provide notice of any price changes before renewal..

3.3 Subscription Changes

3.3.1 Upgrades

You may upgrade your subscription plan at any time. If you upgrade, you will be charged the prorated difference between your current plan and the new plan for the remainder of the current billing cycle.

3.3.2 Downgrades

You may downgrade your subscription plan, but the downgrade will take effect at the end of your current billing cycle. We do not provide partial refunds for downgrades during a billing cycle.

3.4 Cancellation and Refunds

3.4.1 Cancellation Process

You may cancel your subscription at any time before the end of the subscription plan's end date through your account settings or by contacting our customer support at billing@askiyo.com. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will not renew.

3.4.2 No Refunds

We do not provide refunds for any subscriptions, whether monthly or annual, or for any unused portion of a subscription period. By subscribing to the Service, you acknowledge and agree to this no-refund policy.

3.5 Free Trials

We may offer free trials of the Service. At the end of the free trial period, you will be offered the option to enroll in the applicable subscription plan and charged the appropriate subscription fee.

3.6 Price Changes

We reserve the right to change our subscription prices at any time. If we change the subscription prices, we will provide notice of the change on our website or by email, at our discretion. Price changes will take effect at the start of the next subscription period following the date of the price change. In the spirit of ensuring business continuity, we will provide reasonable notice to discuss the transition.

4. SERVICE DESCRIPTION

4.1 Service Overview

Askiyo is a platform designed to enhance meeting efficiency and productivity by providing tools for meeting management, analysis, and insights. The Service includes a bot that joins meetings on various platforms, records and processes meeting audio, and generates transcriptions, analyses, and insights from these meetings.

4.2 Meeting Bot

The Service includes an automated bot that can join your meetings on supported platforms. You are responsible for adding or inviting the bot to your meetings and informing all meeting participants that the meeting will be recorded and processed by our Service. The bot will collect audio data from the meetings it joins, which will be processed according to our Privacy Policy.

4.3 Service Modifications

As it applies to any business, we reserve the right to modify, suspend, or discontinue the Service (or any part or content thereof) at any time. We also realise the importance of a business placing trust in Askiyo and for that reason we will spend our best attempt to never breach the trust of the people relying on it. Due to unforeseen conditions, if such an event takes place that demands we pause, stop, or discontinue our service, we will extend efforts in retaining the information you store with us.

4.4 Third-Party Integrations

The Service may integrate with third-party services, applications, or platforms to enhance functionality. Your use of such third-party integrations will be governed by the arrangement between you and the respective terms of service and privacy policies of such third parties.

4.5 Availability of the Service

We strive to ensure that the Service is available at all times. However, considering the inherent nature of any technology,  we do not guarantee that the Service will be available uninterrupted or error-free. We reserve the right to conduct maintenance or updates that may temporarily render the Service unavailable. And in such cases, we will try our best to schedule these during your non-business hours to minimise any interruptions with prior notice

4.6 Technical Requirements

You are responsible for obtaining and maintaining the necessary equipment and services required to access and use the Service, including but not limited to, computer equipment, internet connectivity, and telecommunications services.

5. USER CONDUCT

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable local, state, national, or international law or regulation.

  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service or expose them to liability.

5.2 Prohibited Activities

In addition to the above, you agree not to:

  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service.

  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.

  • Use any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without our prior written consent.

  • Use any device, software, or routine that interferes with the proper working of the Service.

  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.

  • Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.

  • Otherwise attempt to interfere with the proper working of the Service.

5.3 Monitoring and Enforcement

We have the right to:

  • Monitor the Service for violations of these Terms.

  • Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities.

  • In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Content or any portion thereof.

  • Terminate or suspend your access to all or part of the Service for any or no reason, including without limitation, any violation of these Terms.

6. CONTENT AND MEETING DATA

6.1 Your Content

6.1.1 Ownership

You retain ownership of any Content you submit, post, or display on or through the Service. By submitting, posting, or displaying Content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute such Content for the purposes of providing and improving the Service.

6.1.2 Responsibility for Content

You are solely responsible for all Content that you upload, post, email, transmit, or otherwise make available via the Service. We do not control the Content posted via the Service and, as such, do not guarantee the accuracy, integrity, or quality of such Content.

6.1.3 Content Restrictions

You agree that you will not post, upload, or transmit any Content that:

  • Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.

  • Infringes any patent, trademark, trade secret, copyright, or other intellectual property or proprietary rights of any party.

  • Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

  • Constitutes unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

6.2 Meeting Data

6.2.1 Meeting Data Collection

Our Service includes a bot that joins your meetings, records audio, and processes this data to provide transcriptions, analyses, and insights. By using the Service, you consent to the collection and processing of such Meeting Data as described in these Terms and our Privacy Policy.

6.2.2 Meeting Participant Consent

You are solely responsible for obtaining all necessary consents and permissions from meeting participants before using the Service to process meetings involving such participants. You must inform all meeting participants that:

  • The meeting is being recorded by our bot;

  • The audio will be processed to generate transcriptions and insights; and

  • The data will be stored and used as described in our Privacy Policy

We are not responsible for obtaining consent from meeting participants. You agree to indemnify and hold us harmless from any claims arising from your failure to obtain necessary consents for provision of Services.

6.2.3 Use of Meeting Data

We will use Meeting Data to provide, maintain, and improve the Service. This includes processing the audio to generate transcriptions, analyses, and insights. We may use anonymized and aggregated Meeting Data for improving our algorithms and Service quality.

6.2.4 Storage of Meeting Data

We will store your Meeting Data, including raw audio recordings, for a minimum period of six (6) months unless you specifically request us to store it for a longer period. You may request deletion of your Meeting Data at any time, subject to our data retention requirements for provision of Services or compliance with applicable law.

6.3 Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Service ("Feedback"). You may submit Feedback by emailing us or through the mechanisms provided within the Service. You grant to us a worldwide, perpetual, irrevocable, fully-paid, royalty-free, assignable, and sublicensable license to use, reproduce, prepare derivative works of, publicly display, publicly perform, and otherwise exploit any Feedback you provide for any purpose.

7. INTELLECTUAL PROPERTY

7.1 Service Ownership

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include any right to:

  • Resell or commercially use the Service or its contents.

  • Collect and use any product listings, descriptions, or prices.

  • Make any derivative use of the Service or its contents.

  • Download or copy account information for the benefit of another merchant.

  • Use any data mining, robots, or similar data gathering and extraction tools.

7.3 Trademarks

The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

7.4 Third-Party Intellectual Property

The Service may contain material from third parties, including other users and third-party licensors. All statements and opinions expressed by these third parties are solely their own and do not necessarily represent those of the Company. All third-party material is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. PRIVACY AND DATA PROTECTION

8.1 Privacy Policy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy describes our practices regarding the collection, use, and disclosure of your personal information.

8.2 Data Processing

We will process your personal information and Meeting Data in accordance with our Privacy Policy and applicable data protection laws. By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.

8.3 Third-Party Processing

You acknowledge and agree that we may engage third-party service providers to assist in providing the Service, which may include processing your Meeting Data. These service providers are bound by confidentiality obligations and are only permitted to use your data as necessary to provide the services to us.

8.4 Data Security

We implement reasonable security measures to protect your personal information and Meeting Data from unauthorized access, destruction, use, modification, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8.5 Data Retention

We will retain your personal information and Meeting Data for a minimum of six (6) months after collection, or longer if requested by you. After this period, your data will be deleted or anonymized, unless otherwise required by law or unless you have requested an extended retention period.

9. THIRD-PARTY SERVICES

9.1 Third-Party Integrations

The Service may integrate with third-party services, applications, or platforms ("Third-Party Services") to enhance functionality. Your use of such Third-Party Services is subject to their respective terms of service and privacy policies. We are not responsible for the content, privacy policies, or practices of any Third-Party Services.

9.2 Third-Party Links

The Service may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources, or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

9.3 Integration Authorization

To enable certain Third-Party Service integrations, you may need to authorize us to access your accounts with such services. By authorizing such access, you grant us permission to interact with these Third-Party Services on your behalf as needed to provide the Service.

10. DISCLAIMER OF WARRANTIES

10.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 No Warranty of Service

THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

10.3 No Warranty for Meeting Data and Insights

THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY MEETING DATA, TRANSCRIPTIONS, ANALYSIS, OR INSIGHTS GENERATED BY THE SERVICE. YOU ACKNOWLEDGE THAT SUCH DATA AND INSIGHTS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON FOR CRITICAL BUSINESS OR PERSONAL DECISIONS WITHOUT APPROPRIATE VERIFICATION.

10.4 Regional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE COMPANY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. LIMITATION OF LIABILITY

11.1 Limitation of Liability

IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

11.2 Cap on Liability

IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, THE COMPANY IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE, THE COMPANY'S LIABILITY SHALL IN NO EVENT EXCEED THE GREATER OF (1) THE TOTAL OF ANY SUBSCRIPTION FEES PAID BY YOU TO THE COMPANY IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST THE COMPANY, OR (2) 100 USD.

11.3 Regional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE COMPANY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, the content shared by you in the course of provision of Services, consent requirements under applicable law for processing of data, any use of the Service's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Service.

13. TERMINATION

13.1 Termination by You

You may terminate your account and these Terms at any time by canceling your subscription and ceasing all use of the Service. You must contact us to request the deletion of your account and data.

13.2 Termination by Us

We may terminate or suspend your access to all or part of the Service, with or without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third party, or us.

13.3 Effect of Termination

Upon termination of these Terms for any reason:

  • Your right to access and use the Service will immediately cease.

  • We may, but are not obligated to, delete any of your Content.

  • We may retain and continue to use, store, and display your Content in accordance with our Privacy Policy.

  • All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, without giving effect to any choice or conflict of law provision or rule.

14.2 Jurisdiction

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the courts located in Hyderabad, Telangana, India, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

14.3 Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, the parties shall first attempt to resolve the matter through friendly consultations. If the dispute is not resolved through consultations within 30 days after one party has served written notice on the other party for the commencement of consultations, then either party may refer the dispute to the courts in accordance with Section 14.2.

14.4 Waiver of Class Actions

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and the Company concerning the Service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the Company with respect to the Service.

15.2 Waiver

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15.3 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

15.4 Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent, but may be assigned by us without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

15.5 Notice

All notices, requests, demands, and other communications under these Terms shall be in writing and shall be deemed to have been duly given when delivered personally, when sent by confirmed electronic mail, or three (3) days after being mailed by Indian registered or certified mail, return receipt requested, with postage prepaid to the address provided by you in your account information.

15.6 Force Majeure

We shall not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including but not limited to, acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

15.7 Interpretation

The headings in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation."

15.8 Language

These Terms are written in English. Any translation into another language is provided solely for your convenience. In the event of any conflict between the English version and the translated version, the English version shall prevail.

15.9 Export Control

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets Control, and the International Traffic in Arms Regulations maintained by the U.S. Department of State. You represent and warrant that you are not located in, and will not access or use the Service from, any country or region that is subject to U.S. or other applicable sanctions.

16. CONTACT US

If you have any questions about these Terms, please contact us at:

Coytus Lifestyle Pvt Ltd Hyderabad, Telangana India Email: support@askiyo.com

17. CHANGES TO THESE TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.